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United Baristas Workshop FAQs

Answers to your key questions

The Directory

Can I add a business?

Yes, anyone can submit a listing to United Baristas Workshop here

Why do some businesses appear first in listings and search results?

Business that are claimed are managed by the business owner. They are able to add comprehensive information about their services and products, including their service area and manufacturer accreditations. Consequently, they are listed before un-claimed listings.

Some details are inaccurate, what can I do?

If the business is yours, claim and manage the listing. If the business is not yours, please let us know your concerns.

Can United Baristas recommend a business for me?

There are hundreds of  coffee engineers, technicians, workshops and suppliers in the UK and we do not have direct contact with all of them. All members can submit businesses to the directory, so inclusion in the directory can not be seen as endorsement. In many cases, other business, similar to yours, will have left reviews that will be useful in selecting a service provider. The best thing you can do is have a clear idea of your requirements so you can build a shortlist of suitable businesses to meet with and get quotes from so that you can make an informed decision.  

Signing Up & Membership

Managing Your Listing

My business isn't listed, so how do I claim and manage it?

Start this process by submitting a listing. Once it has been placed in the directory, you will be notified by email and you can proceed to claim it.

How do edit my business' details?

Login and navigate to your business’ listing. Click the ‘edit’ button.

How much does it cost to manage a listing?

There is a small annual fee to manage a listing. View pricing.

Ratings & Reviews

Someone left a poor review of my business, what can I do?

Start by reaching out to them, hearing their story and then try to put things right. 

There are untrue details in a review, what can I do?

Contact us with the full details. We can contact the member to see if they are willing to amend their comments.

Can I have a review deleted?

We do not delete negative reviews, but reserve the right to alter offensive or derogatory language and remove reviews that breach the terms of use.